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What is a shipping API, and when do you need one?

A shipping API lets your own systems quote, book and track shipments directly. When it's worth using, and what to keep safe if you do.

  • 1 min read
  • Published

By the Tranzit Group Australia team

In short

  • An API lets your own software quote, book and track without using the portal screens.
  • Most stores don't need it: the store integrations already move orders and tracking.
  • If you do use it, treat the API credentials like a password.

An API (application programming interface) is a way for two pieces of software to talk to each other directly. A shipping API lets your own systems, such as a custom store, an ERP or a warehouse tool, ask for quotes, book shipments and get tracking without anyone clicking through a screen.

What Tranzit Group Australia's API does

You can quote, book and track programmatically with Tranzit Group Australia's REST API, and use webhooks so your system hears about changes instead of having to keep asking.

Do you need it?

Probably not if you sell on Shopify, WooCommerce, eBay, Squarespace, Shopline or Etsy. Those integrations already import orders and send tracking back. The API is for businesses with their own platform or internal systems that need shipping built in.

Keeping it safe

  • Keep API credentials confidential, the same as a password.
  • Use the API only for what you've been authorised to do, and within its technical limits.
  • Follow the API documentation provided to you.
  • If you think credentials have been exposed, email info@tranzitgroup.com.au straight away.

The rules in full

API use is covered in Terms section 40, and how we protect connected credentials is on Trust and security.

Ready to try it?

Our onboarding team contacts you after you register to go through your settings. Free to use*.

*Ex Melbourne customers only.

Get started free

Questions about this guide

Feeling inquisitive? Have a read through some of our FAQs or contact our team for help.

Need more help?

Our Australian support team replies within one business day.

Yes. You can quote, book and track programmatically with Tranzit Group Australia's REST API and webhooks.

Email info@tranzitgroup.com.au and tell us what you'd like to build. API use follows the documentation we provide and our Terms.

Tranzit Group Australia may temporarily restrict API access where reasonably necessary to protect security, platform stability or other customers.

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