Tranzit Group Australia blog

Learn to ship smarter, one guide at a time

Step-by-step help for Australian merchants: connecting your store, choosing couriers, printing labels and sorting out problems.

Getting startedConnect your store and couriers and send your first parcels.7 guides
CouriersChoosing accounts, comparing rates and setting shipping rules.5 guides
FulfilmentLabels, manifests and packing slips, done in one run.5 guides
Tracking and returnsBranded tracking, customer updates, returns and the numbers behind them.4 guides
ClaimsLate, lost or damaged parcels and what happens next.2 guides

New to Tranzit Group Australia? Start here

Four guides, in the order most merchants need them.

About 6 minutes in total

Step 1How to ship Shopify ordersConnect your store, add couriers and print your first labels.
Step 2Your own courier account or ours?Pick the setup that gets you the best price on every parcel.
Step 3Print shipping labels in bulkOne run for the whole day, and what to check first.
Step 4Lost or damaged parcel?Know what to do before you need to.

Latest guides

Getting started · 2 min read
How to ship Shopify orders with Tranzit Group Australia
Connect your Shopify store, add your couriers and print labels in bulk, with tracking written back to Shopify automatically. A step-by-step guide.
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Couriers · 2 min read
Your own courier account or ours: which should you use?
Ship on your own negotiated courier accounts, on Tranzit Group Australia's pre-negotiated rates, or both. How each works and what changes for claims.
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Fulfilment · 1 min read
How to print shipping labels in bulk (and avoid reprints)
Print every label, manifest and packing slip for the day's orders in one run, and the shipment details to check first so no label gets rejected.
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Claims · 1 min read
Lost or damaged parcel? What to do next
Who to contact, what evidence a courier claim may need and how claims work when a parcel goes missing or arrives damaged.
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Getting started · 1 min read
What is shipping automation, and what can you hand over?
Shipping automation takes the copy-and-paste out of fulfilment: orders import, rules pick the courier, labels print in one run and tracking goes back on its own.
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Getting started · 2 min read
How to choose shipping software for your online store
Eight questions to ask before you pick shipping software for an Australian online store, from courier choice and bulk labels to tracking, pricing and support.
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Getting started · 1 min read
How to ship WooCommerce orders with Tranzit Group Australia
Connect your WooCommerce store, choose couriers for each order and print labels in bulk, with tracking synced back to WooCommerce automatically.
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Getting started · 1 min read
How to ship eBay orders faster from one dashboard
Import eBay orders automatically, compare courier prices, print labels in bulk and sync tracking back to eBay so buyers stay updated.
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Getting started · 1 min read
Shipping Etsy, Squarespace and Shopline orders
How Etsy, Squarespace and Shopline orders flow into Tranzit Group Australia, and how tracking and fulfilment get back to each store.
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Getting started · 1 min read
What is a shipping API, and when do you need one?
A shipping API lets your own systems quote, book and track shipments directly. When it's worth using, and what to keep safe if you do.
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Couriers · 1 min read
What are shipping rules and why do you need them?
Shipping rules choose the courier for every order automatically. What they can be based on, and three simple rules most stores start with.
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Couriers · 1 min read
What is a multi-courier strategy (and is it worth it)?
Using more than one courier gives you better prices, a backup when a network is busy and the right service for every parcel. How to run it without the extra admin.
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Couriers · 1 min read
How couriers work out what you pay for shipping
What goes into a freight quote, why the final charge can change after pickup, and the details to get right so your invoice matches the quote.
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Couriers · 1 min read
Shipping dangerous goods: what you need to declare
Batteries, aerosols, chemicals and more can count as dangerous goods. What to check with the courier and declare before you book.
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Fulfilment · 1 min read
What is a packing slip, and what should it include?
A packing slip tells your packer and your customer what's in the box. What to put on one, and how to print them with your labels in one run.
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Fulfilment · 1 min read
Labels, manifests and packing slips explained
The three bits of paper behind every parcel: what each one is for, who reads it, and how to print all three for the day's orders at once.
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Fulfilment · 1 min read
How to fix address errors before you print
Wrong suburbs, missing phone numbers and incomplete addresses cause failed labels, delays and extra charges. What to check and how to fix it.
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Fulfilment · 1 min read
Peak season shipping checklist for online stores
Get ready for your busiest weeks: supplies, couriers, rules, printing and customer updates, so the rush doesn't turn into a backlog.
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Tracking and returns · 1 min read
What is a branded tracking page, and why use one?
A branded tracking page shows delivery updates in your colours and logo instead of a courier's site. Why it matters and how it works.
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Tracking and returns · 1 min read
How to cut "where's my parcel?" emails
Most delivery questions come from customers who can't see what's happening. Five ways to answer them before they're asked.
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Tracking and returns · 1 min read
How to handle returns with a self-serve returns portal
Let customers start their own returns and print their own labels, while you stay in the loop. How a returns portal works and what to put in your policy.
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Tracking and returns · 1 min read
Shipping numbers worth tracking (and what they tell you)
Spend per order, delivery speed and carrier performance: the shipping numbers that help you cut costs and negotiate better with couriers.
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Claims · 1 min read
Why parcels get delayed, and what to do about it
Weather, peak periods, wrong addresses and network congestion all slow parcels down. What causes delays, what you can prevent and when to ask us to chase.
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