Returns and analytics
Give customers a self-serve returns portal that generates labels and keeps you in the loop. Then use the analytics dashboard to see spend, delivery speed and carrier performance: the numbers you need to negotiate better.
Self-serve returns and spend insight
Self-serve returns
Give customers a returns portal that generates labels and keeps you in the loop.
Analytics
Spend, delivery speed and carrier performance: the numbers you need to negotiate better.
See every order and shipping cost on one screen
See every order at a glance: new, ready-to-ship, in transit and delivered, colour-coded and filterable. Compare real carrier prices side by side before you commit a single label.
Track shipping cost per order, per carrier and per week in one place, so the spend you see is the spend you pay.
Returns and analytics FAQs
Feeling inquisitive? Have a read through some of our FAQs or contact our team for help.
Need more help?
Our Australian support team replies within one business day.
Customers use a returns portal that generates their return label and keeps you in the loop.
Spend, delivery speed and carrier performance: the numbers you need to negotiate better.
Yes. Track shipping cost per order, per carrier and per week in one place, so the spend you see is the spend you pay.
Yes. Orders are shown as new, ready-to-ship, in transit and delivered, colour-coded and filterable.
Yes. Book a demo and our team will walk you through returns and the analytics dashboard.
More platform features
Multi-carrier shipping
Book, label and track every shipment with every courier from a single screen.
Bulk labels & fulfilment
Print every label, manifest and packing slip for the day's orders in a single run.
Branded tracking & notifications
A tracking page in your colours and logo, with SMS and email at every milestone.