Amazon Seller integration, coming soon
Tranzit Group Australia integrates with Amazon Seller Central using the Amazon Selling Partner API. Authorised Amazon sellers will be able to import merchant-fulfilled orders into Tranzit Group Australia, compare eligible carrier services, generate shipping labels, create consignments and synchronise tracking and fulfilment information back to Amazon.
What the Amazon integration does
Built for orders you pack and ship yourself (merchant-fulfilled), alongside your Shopify, WooCommerce, eBay and Etsy orders.
Import merchant-fulfilled orders
Unshipped orders you fulfil yourself come into Tranzit Group Australia from Amazon Seller Central. Orders fulfilled by Amazon (FBA) are left alone.
Compare eligible carrier services
See the courier services available for each order's parcel and destination, at your own rates or Tranzit Group Australia's, before you book.
Generate shipping labels
Print the label for each Amazon order, one at a time or in bulk with your other channels' orders.
Create consignments
Each booking becomes a consignment with the courier, ready for pickup or drop-off and included in the day's manifest.
Send tracking back to Amazon
The carrier, tracking number and ship date go back to Amazon, so the order is confirmed as shipped and Amazon can update the buyer.
What Amazon information we access
Only the order details needed to ship a merchant-fulfilled order, and the shipment details Amazon needs back.
| Information | Why it's needed |
|---|---|
| Order ID, purchase date and ship-by date | To match each shipment to the right Amazon order and ship it on time. |
| Items, SKUs and quantities | To pack the right goods and work out parcel size and weight. |
| Shipping service the buyer chose | To book a courier service that meets the delivery option the buyer paid for. |
| Recipient name | Printed on the label so the courier delivers to the right person. |
| Delivery address | Needed by the courier to deliver the parcel, and checked before the label prints. |
| Recipient phone number, where Amazon provides it | Given to the courier for delivery issues only, such as a missed delivery or access instructions. |
| Shipment confirmation (sent to Amazon) | The carrier, tracking number and ship date, so Amazon can mark the order shipped and update the buyer. |
Why recipient details are needed
A parcel can't be delivered without a name and address on the label. The courier also needs a phone number when a delivery goes wrong, such as a missed delivery or a locked building. Recipient details are used for those reasons only.
What we don't access
Your Seller Central username or password
You sign in on Amazon. Tranzit Group Australia only receives the authorisation Amazon issues.
Buyer payment details
Amazon handles payment. Card and payment information isn't requested.
Orders fulfilled by Amazon (FBA)
Only orders you ship yourself are imported.
How Amazon data is used
For shipping your merchant-fulfilled Amazon orders. Nothing else.
Used only to ship merchant-fulfilled orders
Amazon order and buyer information is used to book, label, track and confirm shipment of that order, and for nothing else.
Never used for marketing
We don't send Amazon buyers marketing, add them to mailing lists or use their details to promote any product or service, ours or yours.
No contact with Amazon buyers
Tracking for Amazon orders goes back to Amazon, which updates the buyer. We don't email or text Amazon buyers ourselves.
Never sold or used for analytics on buyers
Buyer information isn't sold, rented or combined with other data to profile buyers.
Who shipping information is shared with
Only the parties needed to deliver the order and confirm it shipped. We don't sell personal information.
The courier you book with
The recipient's name, delivery address and, where provided, phone number go to the courier carrying the parcel, so it can be delivered. That's all the courier receives about the buyer.
Amazon
The carrier, tracking number and ship date are sent back to Amazon to confirm the order shipped.
Our hosting providers
The cloud services that run the platform store the data on our behalf. They don't use it for their own purposes.
Authorities, only where the law requires
Government agencies, regulators or courts, where we're legally required to disclose information.
From:Privacy Policy 5: How We Use Personal InformationPrivacy Policy 6: Who We Disclose Personal Information To
Retention and deletion
Amazon buyer information (the recipient's name, delivery address and phone number) is kept only as long as it's needed to ship the order.
It is deleted within 30 days of the order being delivered. If a law requires a record to be kept for longer, such as for tax, only what that law requires is kept, and only for as long as it requires.
If you disconnect Amazon or close your account, Amazon buyer information is deleted on the same basis.
Security
Amazon data is protected the same way as the rest of the platform: access controls, authentication requirements, encryption of data in transit, network and application security measures, and staff confidentiality obligations.
Suspected data breaches are assessed and, where serious harm is likely, reported to affected people and the Office of the Australian Information Commissioner. Where Amazon information is involved, Amazon is told as well.
From:Privacy Policy 10: How We Hold and Protect Personal InformationPrivacy Policy 11: Retention of Personal InformationPrivacy Policy 13: Data Breaches
Privacy and security
- Privacy Policy
How we collect, hold, use and disclose personal information.
- Trust and security
What we can see, how it's protected and how to report a concern.
- Terms and conditions
The terms that apply to the platform and its integrations.
Contact and support
- Phone
- 03 5905 6816
- Business
- Tranzit Group Pty Ltd, ABN 12 690 967 198
- Address
- 12B Bass Ct, Keysborough VIC 3173
Our Australian support team replies within one business day. Privacy questions about Amazon data can go to the same address.
Amazon FAQs
Short answers about the Amazon Seller integration. The Privacy Policy is what applies.
Need more help?
Our Australian support team replies within one business day.
Not yet. The Amazon Seller integration is coming soon. Email info@tranzitgroup.com.au if you'd like to know when it goes live.
No. You sign in on Amazon Seller Central and authorise access there. Tranzit Group Australia never asks for, sees or stores your Seller Central username or password.
Only merchant-fulfilled orders, the ones you pack and ship yourself. Orders fulfilled by Amazon (FBA) aren't imported.
The courier can't deliver without them. The name and address go on the shipping label and to the courier you book, and the phone number, where Amazon provides it, is only used by the courier for delivery issues.
No. Amazon buyer information is used only to ship that order. It is never used for marketing, never sold and never used to contact the buyer.
Buyer name, address and phone number are deleted within 30 days of the order being delivered. If a law requires a record to be kept for longer, only what that law requires is kept, and only for as long as it requires.
Remove Tranzit Group Australia from Manage Your Apps in Amazon Seller Central, or email info@tranzitgroup.com.au and we'll disconnect it. New orders stop importing straight away.