After someone orders, the tracking page is often the page they visit most. If it's a courier's generic site, that attention goes to the courier. A branded tracking page keeps it on your store.
What it is
A branded tracking page shows a parcel's progress in your colours and logo. Customers reach it from their shipping updates, and they stay on your brand rather than a courier's.
Why it's worth it
- Fewer support emails. With updates at every milestone, fewer customers need to ask where their order is.
- One look, any courier. The page looks the same whichever courier you use.
- Your brand after checkout. Customers keep seeing your store while they wait.
How it works in Tranzit Group Australia
When you book a shipment, tracking syncs back to your store and the order is marked fulfilled. Customers follow their parcel on your branded tracking page, and Tranzit Group Australia triggers SMS and email at dispatch, in transit and on delivery.
Ready to try it?
Our onboarding team contacts you after you register to go through your settings. Free to use*.
*Ex Melbourne customers only.
